USA or Canada:
Phone Toll Free: 888-262-5515 Fax Toll Free: 800-847-5125

Deposit Center: 800-550-1491

You can send us a text description of the problem on our Contact Form on this page.

Send an email directly to the Help Desk at support@palaceofchance.com

Palace of Chance is available to you 24 hours a day, 7 days a week.
Just click here and a customer service representative will be right with you.

Palace of Chance player support is available to you 24 hours a day, 7 days a week. You can reach us either by phone, e-mail or you can speak to us live from your computer via Live Chat.

Help Desk

Palace of Chance wants to ensure that every player has a positive experience. If you should have any problems downloading or playing any of our FREE gaming software, please contact the Help Desk by using any of the our methods.

Casino Customer Service Representative

At Palace of Chance, customer satisfaction is our number one priority. For this reason, on top of providing you with the Industry’s best 24 hour Help Desk, we also offer a skilled team of Casino Hosts. Should you have a specific issue with your casino account and need special attention, please contact one of your Hosts immediately.

As a Palace of Chance player you will notice that our Hosts are very active in contacting you. Often we have special promotions, Tournaments, or free money bonuses for Palace of Chance players. Also, you should always feel free to contact your Hosts directly, chances are they have a special bonus waiting – you just have to ask!

If you wish to reach us, please fill out the form below and one of our Casino Hosts will respond to your inquiry promptly.

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If you prefer to email us directly, feel free to contact us at support@palaceofchance.com
and we will answer all your inquiries as quickly as possible.