Customer Support

Palace of Chance player support is available to you 24 hours a day, 7 days a week. You can reach us either by phone, e-mail or you can speak to us live from your computer via Live Chat.

Help Desk

Palace of Chance wants to ensure that every player has a positive experience. If you should have any problems downloading or playing any of our FREE gaming software, please contact the Help Desk by using any of the following methods:

Telephone
USA or Canada 888-262-5515 (Toll Free)

Fax
USA or Canada: 800-847-5125 (Toll Free)

Email
You can send us a text description of the problem by clicking here, or send an email directly to the Help Desk at support@palaceofchance.com.

Live Chat
You can speak with a Help Desk representative through Live Chat right from your computer. Just click here and a new window will open. You will automatically be connected to the Palace of Chance Help Desk. A customer service representative will be right with you.

For any questions about your deposit or withdrawal status, please direct your inquiries to support@palaceofchance.com. Happy Gaming!

Casino Customer Service Representative

At Palace of Chance, customer satisfaction is our number one priority. For this reason, on top of providing you with the Industry's best 24 hour Help Desk, we also offer a skilled team of Casino Hosts. Should you have a specific issue with your casino account and need special attention, please contact one of your Hosts immediately.

As a Palace of Chance player you will notice that our Hosts are very active in contacting you. Often we have special promotions, Tournaments, or free money bonuses for Palace of Chance players. Also, you should always feel free to contact your Hosts directly, chances are they have a special bonus waiting - you just have to ask!

Contact our team at support@palaceofchance.com and a Casino Host will respond to you promptly!