Promotion Rules
- All promotional bonuses, unless otherwise specified by the Casino, are NON CASHABLE. All bonus prizes (money) will be confiscated when doing the cash out. Bonuses are used with the sole intention of improving regular play and it can also be used as a side help to produce winnings but it cannot be taken away as a part of the winnings. The bonuses won’t be given back into the player’s account but taken away from winnings by the Casino.
- When claiming a bonus, players must redeem the bonus coupon code before taking any action into placing bets with their deposit. If a player starts wagering before taking the specific bonus, he/she loses their right to any ongoing promotion for the deposit. In the scenario that the bonus is not redeemed for whatever reason, the player assumes the responsibility to reach the Customer Service Department for help to redeem the bonus.
- Promotions cannot be mixed. If this happens at anytime, winnings will be cancelled. The player cannot redeem any extra coupons in such case that they have a money balance or pending withdrawal unless management approves it.
- If a player uses a promotion bonus that is not directed to him/her, winnings produced as the result of this bonus will be denied and the original deposit will be sent back to the customer.
- With the exception of being confirmed, winnings awarded from these games while playing with a promotional bonus will be annulled: Craps, Roulette, Baccarat, Pontoon 21, War, Sic Bo and Pai Gow Poker.
- In such instance in which a promotion or bonus is available to be activated on different games, the top wagering condition (regarding the games that were played), will be set in order to make a cash out.
- Playthrough Requitements: Betting or Wagering is based on the value of the deposit and the amount of the promotional bonus redeemed.
- For instance, if the players make a $100 deposit and take a 100% bonus requiring a 15x playthrough, he/she must bet the amount of their deposit and the amount of their bonus fifteenth times before becoming applicable to request a withdrawal. This means that the player must bet $200 x 15: $3,000.00 before requesting a withdrawal.
- Maximum Withdrawal: These are based on the value of the deposit (amount).
- In the process of performing a withdrawal, the bonus quantity that is redeemed will be removed from the total withdrawal value. (i.e. – A player looking to redeem a $500 bonus and withdrawals for $1500, he will receive $1000.)
- When dealing with an awaiting withdrawal, players can’t redeem or ask for free chips, comp points or cash-backs. In this time frame a player can’t accumulate promotions or solicit them after the authorization.
- The Casino beholds the right to modify or terminate a promotion at any moment with no previous announcement.
- By no means are reversals (stopped withdrawals) counted as any bonus except if management agrees for the payout and re-deposits on to the player’s account with the player’s permission. Playing on a re-deposit makes all comp points accumulated be null.
- Regarding any excess cash as the result of reaching the maximum cash out amount of a coupon, these extra cash will be taken away despite if the withdrawal has not been done nor can this extra cash be used in a promotion combo or to earn free comp points.
- All U.K., Greece, Poland, Sweden, Australia, Germany and Denmark players redeeming bonuses will have a x120 wagering requirement on all Blackjack games.
Free Chip and ‘No Play No Max’ bonus Rules:
- Players from Australia, Switzerland, Finland, Sweden Denmark, Africa, Belgium, Poland, Israel, Czech and Slovak republics, Bulgaria, all countries of the former Yugoslavia, all countries of the former U.S.S.R, Netherlands, Austria, China, Portugal, Mexico, France, Italy, Spain, United Kingdom, Ireland all of Central and South America may not cash out from free chip offers if they have not previously deposited. These players may par-take of said free chips for amusement purposes only.
- Sign up incentives are targeted specifically for one player, per family, computer device, address, unless stated otherwise first hand through an arrangement with the Casino’s management authority.
- Players cannot redeem multiple free bonuses consecutively. Free chip offers are meant only for our regular loyal players and unless otherwise stated in order to cash out on a free chip offer you should have an active depositing account. If the player has redeemed one no-deposit bonus and is subsequently offered another one, a real-money deposit needs to have been made in the interim for the player to be eligible to redeem the second no-deposit bonus.
- Casino management reserves the right to terminate or refuse promotions at any time.
- If a customer uses a free promotional bonus that is not entitled to him/her, any winnings generated from that promotion are voided.
- Due to smaller amounts and processing fees, any initial withdrawal request resulting from free chip play will only be paid via online electronic payment methods i.e. the following withdrawal methods: eWalletXpress, click2pay, Neteller, Moneybookers or QuickTender.
- The player may receive only one free chip in between deposits, any winnings resulting from multiple free chips will be void. For example, if the player takes 2 free chips in a row, he/she will not be able to withdraw any winnings generated by playing on said chip.
- Unless otherwise stated, the maximum cash-out for all free chips is 1X. All free chips valued at or below $100 will come with a cash-out limit of no more than, nor less than, $100.
- Minimum wagering requirements for all free chips are 30 times the bonus amount for: Slots, Keno, Bonus Bingo and Scratch Cards. Minimum wagering requirements for all free chips are 60 times the bonus amount for: All Other Allowed Games (excluding the restricted games as listed above).
- In order to claim any promotion other than a deposit bonus, the player’s account balance must be less than $5.00.
- Cash-back and insurance promotions may not be accumulated, the player must claim said promotions immediately after he/she have lost their balance.
- If the player plays any games other than the allowed games as indicated on the coupon, winnings will be void.
- Any winnings above the max cash-out amount will be removed upon withdrawal. No additional amount will be paid.
- If players withdrawals are lower than the amount of their lifetime deposits, they will be entitled to use our “No play no Max” promotion.
- BJ (all types), Roulette (all types), War, Baccarat, Craps & Video Poker (all types) are restricted from “no play no max” coupon play, all winnings achieved using “no play no max” coupon while playing above games will be void.
- Roulette (all types); War, Baccarat, Pontoon21, Sic Bo and Craps will not count towards any wagering requirements.
Cash-back / Insurance
- This bonus can be requested only if the player’s account balance is zero and there are no pending withdrawals to process.
- Unless otherwise stated, insurance bonuses may not be accumulated.
- If a bonus promotion offers insurance, it must be used prior to making another deposit. The player cannot accumulate the insurance on any given promotion.
- All Insurance bonuses and or cash-backs have a x1 max cash-out based on the original deposit and the following wagering requirement: x30 on Slots, Keno, Bonus Bingo and Scratch Cards, and x60 on All Other Allowed Games excluding the restricted games listed above.
- The Monthly Insurance Bonus has special regulations depending on the Player Status. The maximum cash-out for regular players is the amount of the insurance itself.
- Monthly Insurance will be applied based on real deposits only. Re-deposits do NOT count.
Comp Points
- The player may not accumulate Comp Points when using free chips or previous comp points.
- The minimum Comp Points that can be redeemed is 100 comp points.
- Comp Points will be credited into the player’s account ONLY if their current balance is zero and they do not have pending withdrawal(s).
- Comp Point Value: 1 Comp Point = $1.00.
- Wagering requirement on all comp points: x30 on Slots, Keno, Bonus Bingo and Scratch Cards; x60 on All Other Allowed Games excluding the restricted games listed above.
- Comp Points maximum Cash-Out on is the value of the Comp Points itself, unless otherwise stated.